The Noyce team

As a team we work hard to protect your business. From our offices in Eastleigh we support companies all over the Hampshire and South East England, as well as businesses as far north as Manchester, with their insurance needs. All our staff are friendly and approachable, and will be pleased to help with your enquiries.

Established in 2003 by Tom Noyce and with over 35 years experience within the insurance industry and Ann Reed with over 25 years experience, Noyce Insurance delivers a service of the highest calibre to businesses and organisations, ensuring that all customer insurance requirements are met.  

About Noyce Insurance

Noyce Insurance Solutions is an independent commercial insurance broker

We are an independent commercial insurance broker and have access to the whole insurance market including Lloyd’s of London.  Our team are highly motivated and experienced insurance professionals.  We are committed to providing our clients with the correct level of insurance protection and an outstanding level of service.

We work closely with business owners and managers to investigate all the risks facing businesses today. Our approach is to get to know you, our client and thoroughly understand your business.  Only then can we help safeguard you through professional advice and the application of insurance policies that fully protect the business and its directors.  We achieve this by recommending policies that provide the correct level of cover for the risks that you face.

The insurance business is complex and continually changing.  Our broking team is kept up to date with developments through in-house and external training to enable us to respond professionally to your specific needs.   Our core company values are: -

• to work in partnership with our clients
• to deliver a consistent and high-quality servic
• to build and maintain significant Insurer relationships
• to provide intelligent insurance solutions
• to act with complete integrity
• to always aim to exceed our client’s expectations

Noyce & Cobra Network

Noyce Insurance Solutions is an active member of COBRA Network, one of the UK’s largest commercial insurance buying organisations.  COBRA has significant negotiating power in the insurance market, managing and influencing over £400m of premium on behalf of its member brokers across the UK.

As COBRA members we are able to utilise this negotiating strength with insurers, whilst retaining our business independence.  This allows us to combine the traditional values of individual client service and recognition associated with smaller organisations, with the buying power normally only associated with much larger brokers.

Our membership also provides us with access to the expertise and knowledge available across the COBRA group, which itself owns brokers which operate within the sme, mid-market and corporate insurance marketplace.  We also benefit from dedicated underwriting teams with many of the major insurers and preferential access to COBRA London Markets, one of the UK’s largest Lloyd’s brokers, providing us with direct access into Lloyd’s and the Company Markets.

We strongly believe that this combination of service and powerful resources and support puts us in a unique position to meet the insurance requirements of our clients.

Many of our clients have entrusted us to act as their Insurance and Risk advisers for many years, due mainly to the consistent quality of service, which we firmly see as our trademark.

Noyce & Regulation

The company embraces the FSA’s General TCF Principles of Business (TCF means Treating Customers Fairly), which means that we will pay due regard to the interests of our clients and treat them fairly.

Our senior management will take responsibility to ensure that they adequately understand, monitor and control the business to achieve our overarching goal of treating customers fairly (TCF).

What TCF means to us
 
In practice, we will endeavour to ensure that we:

• offer our clients the best product(s) that we can
• handle complaints sensitively, doing our best to resolve concerns and mistakes as quickly as possible
• show clients consideration, empathy and flexibility
• provide clear, fair and not misleading advertising, marketing and disclosure materials as well as communications after the point of sale
• exhibit clarity in all client dealings
• give the client what they have paid for
• do not take advantage of the client

If you have any concerns or need any assistance about your insurance needs then please don't hesitate to contact us.